Putting our community first. Coronavirus (COVID-19) update

24/03/2020
Hilltops Council are committed to the health, safety and wellbeing of our staff, their families and our community. That is why, from close of business today, Tuesday 24 March, we will be making some changes to the delivery of our services.
 
 
We will be closing the following services to the public:
 
Hilltops Council’s Administration Building in Young.
 
Council’s Customer Service Centres in Boorowa, Harden and Young.
 
The Customer Service Team will be available over the phone, online via Council’s webpage and via email only.
 
We understand these changes will cause some disruption to the routine of our community, but we have made this difficult decision to reduce the risk faced by the vulnerable members of our community, and to support the Federal and State government’s social distancing measures.
 
These changes are in line with our community-oriented, risk-based approach to the delivery of our services during this challenging time. They build on modifications to services we announced last week and will remain in place until further notice.
 
We will continue to review and respond to updated advice from the State and Federal Governments. These revised measures are flexible,  they can be further scaled, should we need to, so that we are able to continue to meet community needs and expectations in this rapidly changing environment.
 
Council staff will remain working at this time to support ongoing service delivery.
 
There will be no changes to household waste collections and Waste and Resource Recovery facilities will remain open.
 
Previous measures announced by Council include:
  • Council operated libraries in Boorowa, Harden and Young will be closed until further notice
  • Council operated Visitor Information Centres in Boorowa, Harden and Young will be closed until further notice
  • Council requires sports clubs, schools and any organisation that utilise Council sports fields to cease competitions until end of April 2020 at this stage. Council also encourages sporting and social clubs on private facilities to suspend activities until the end of April
  • Council requires all community/social/cultural organisations that use Council facilities, to suspend meetings and gatherings until the end of April 2020
  • Council encourages all sports clubs, schools and other organisations on non-Council facilities to suspend their activities until the end of April 2020
  • Swimming pools in Young, Boorowa and Harden will be closed for the remainder of the season
 
Hilltops Mayor Brian Ingram fully supports the decision “The health of our community, our staff and their families are of the highest priority to Council. These decisions have been made in order to reduce risk to the entire community. Our staff are still available via phone and email and will continue to do everything possible to assist rate payers with their enquiries,” he said.